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Start your banking journey with the leading bank in the region.
Find a suitable account and applyDiscover the benefits of being our customer by browsing through our banking packages.
Learn more about banking packagesLearn all about how to use your account's features and benefits to the fullest.
Visit our dedicated support center for answers to all your banking-related questions.
All our cards offer you an exciting range of rewards and benefits.
Find a suitable card and applyGet the most out of your credit card by exploring its different benefits.
Learn all about how to use your card's features and benefits to the fullest.
Visit our dedicated support center for answers to all your banking-related questions.
Here's how to make the most out of your loan with us.
Visit our dedicated support center for answers to all your banking-related questions.
Our various FX products and services help you conduct your international transactions easily.
Our wide range of transfer options make it easier for you to send money locally and internationally.
Learn all about how you can seamless use our services to transfer money.
Our wealth solutions help you manage your financial future better and achieve your financial goals.
Know more about our Wealth servicesLife is uncertain but you can be prepared to face adversity with our wide range of insurance plans.
Access to over 11,000 stocks and ETFs in Global and UAE markets
Visit our dedicated support center for answers to all your banking-related questions.
Everyday banking is a lot easier with our digital banking platforms and services.
Discover more about banking with usWe have over 200 branches and 900 ATMs and CDMs across the UAE and overseas.
Learn more about our services and get the most out of your banking relationship with us.
Visit our dedicated support center for answers to all your banking-related questions.
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Introducing Signature, a programme of distinction reserved for the upper crust of Emirates NBD
Our wealth solutions help you manage your financial future better and achieve your financial goals.
Life is uncertain but you can be prepared to face adversity with our wide range of insurance plans.
Everyday banking is a lot easier with our digital banking platforms and services.
Learn more about our services and get the most out of your banking relationship with us.
We welcome you to a bespoke banking experience tailored to suit your private banking & wealth management needs, should you, your family, or your business have USD 5 Million (or currency equivalent) and above as Assets Under Management with us.
Net Profit up 15% y-o-y and 15% q-o-q to AED 2.7 billion
Dubai, 17 April 2019
Emirates NBD (DFM: EmiratesNBD), a leading bank in the region, delivered a strong set of results with net profit up 15% y-o-y and 15% q-o-q to AED 2.7 billion. This solid operating performance was supported by an increase in total income, driven by loan growth and stable margins. Core fee income increased 15% y-o-y and 9% q-o-q on the back of higher income from forex and derivatives. The Bank’s balance sheet continues to strengthen with further improvements in capital & liquidity and stable credit quality.
Financial Highlights – Q1 2019
Hesham Abdulla Al Qassim, Vice Chairman and Managing Director, Emirates NBD said: “I am delighted that Emirates NBD has delivered another strong net profit this quarter. I am also pleased that Emirates NBD was named the UAE’s most valuable banking brand in The Banker’s annual brand valuation league table. Our brand value reflects our solid financial performance as well as our ongoing initiatives in customer service, product development and corporate social responsibility. In keeping with the ‘Year of Tolerance’ initiative, launched by His Highness Sheikh Khalifa bin Zayed Al Nahyan, Emirates NBD will continue to engage its customers and the community with innovative campaigns, programmes and initiatives that celebrate the nation’s unity and commitment to diversity.”
Commenting on the Group’s performance, Shayne Nelson, Group Chief Executive Officer said: “Emirates NBD delivered a strong set of results with net profit advancing by 15% to reach AED 2.7 billion in the first quarter, underpinned by higher income on the back of loan growth, stable margins, and increased foreign exchange and derivative income. The Bank’s balance sheet remains strong with an improvement in liquidity and capital ratios and a stable credit quality. The Bank has now converted 40% of its branch network in the UAE into disability-friendly branches. We will continue to introduce specialised banking services and assistive solutions that support financial inclusion. As we prepare for Expo 2020 Dubai, Emirates NBD will remain at the forefront of innovation with its efforts to simplify banking and deliver a technology-driven banking experience with a human touch. I am pleased to announce that we have revised, on favourable terms, the Sale and Purchase Agreement relating to the acquisition of Denizbank. We expect this transaction to complete by the end of Q2 2019, subject to obtaining the required regulatory approvals.
Surya Subramanian, Group Chief Financial Officer said: “The operating performance for the first quarter of 2019 was pleasing as we delivered growth in both net interest income and fee income. Costs improved by 7% from the previous quarter due to a reduction in staff costs, lower professional fees and marketing expenses. NIMs declined by 2bp during the quarter as the effect of higher wholesale funding and fixed deposit costs were largely offset by an improvement in loan yields and higher CASA balances.”
Total income for the quarter ended 31 March 2019 amounted to AED 4,717 million; an increase of 5% compared with AED 4,497 million in the preceding quarter.
Net-interest income improved 1% over the previous quarter as 3% loan growth more than offset a small decline in net interest margins.
Core fee income increased 9% over the preceding quarter and 15% year-on-year on the back of higher foreign exchange and derivative income generated by the Trading and ALM desks.
Costs for the quarter ended 31 March 2019 amounted to AED 1,397 million, an improvement of 7% over the preceding quarter due to an improvement in staff costs, lower professional fees and marketing expenses. Costs increased 9% y-o-y in Q1-19 due to investment in our digital transformation and technology refresh.
The cost to income ratio at 29.6% remains within 2019 guidance of 33% and gives us headroom to invest selectively to support future growth.
During the quarter, the Impaired Loan Ratio remained unchanged at 5.9%. The impairment charge in Q1-19 of AED 570 million is 30% higher than in Q1-18 and an 11% improvement on the preceding quarter.
The Group’s strong net profit of AED 2,743 million in Q1-19 is 15% above that posted in the comparable quarter in 2018. The increase in net profit was driven by loan growth, fee income and higher margins which helped offset an increase in provisions and operating costs
Both Loans and Deposits increased by 3% during the quarter. The Advances to Deposits Ratio remains comfortably within Management’s target range at 94%. In Q1-19, the Bank raised AED 4.7 billion of term debt issued in 4 currencies with maturities out to 20 years, covering 67% of 2019 total maturities.
As at 31 March 2019, the Bank’s Common Equity Tier 1 ratio is 16.8%, Tier 1 ratio is 20.9% and Total Capital ratio is 22%, as calculated under Basel III.
Business Performance
Retail Banking & Wealth Management (RBWM)
RBWM had a strong start to the year delivering a total income of AED 1,939 million during the first quarter, up 8% year-on-year, supported by growth in net interest income from liabilities. Fee income represents 34% of revenues, led by cards and FX.
The liabilities book grew faster than the market, registering an increase of AED 7.1 billion, up 5% over end 2018, backed by both CASA and fixed deposits. The division continued to grow customer advances aided by strong acquisitions of both personal loans and credit cards, up 34% and 41% year-on-year respectively. Card spend also increased by 15% year-on-year while the new U By Emaar co-branded credit card was established firmly in the market.
The Personal Banking Beyond proposition strengthened its franchise during the first quarter with 22% higher customer acquisition compared to the first quarter of 2018. Priority Banking’s revenues grew 5% year-on-year while continuing to extend the new retail wealth advisory framework to affluent clients. Business Banking grew its customer base by 16% year-on-year, along with a further improvement in customer net promoter scores. Liv., the lifestyle digital bank for millennials continued to be the fastest growing bank in the UAE, acquiring 40% more customers over the same period last year and reaching a base of over 200,000 customers. The Liv. Sure insurance product line was introduced and Olivia, Liv.’s conversational AI based chatbot was launched.
The bank continued to advance its digitization agenda with ongoing enhancements of the Mobile App including the launch of a revamped Smart Pass digital authentication token providing enhanced security for transactions. The network footprint was augmented with the opening of two new branches including one in Downtown Dubai. Disability friendly access was also extended to more branches and now covers 40% of the network.
Emirates NBD was named the UAE’s most valuable banking brand in The Banker’s annual brand valuation league table, with a brand value of USD 4.04 billion. The division was recognized with prestigious awards including the “Best Retail Bank in the Middle East 2019” by The Asian Banker and the “Asian Trailblazer of the Year 2019” by Retail Banker International.
Private Banking concluded a very strong first quarter with significant revenue growth on the back of improved margins. The unit held its annual Global Investor Outlook client event introducing the new Chief Investment Officer to the market. It has also launched its new brand proposition ‘Inspiring what’s next’ across several media channels.
Wholesale Banking (WB)
WB delivered another strong performance for the first quarter of 2019 with income increasing by 12% to AED 1,541 million compared to the corresponding period in 2018.
Net interest income of AED 1,143 million for the quarter was 9% higher than the corresponding period in 2018 driven by both an increase in lending volumes and an improvement in margins. Fee income of AED 398 million for the quarter rose by 23% due to the continuing strong momentum in Treasury Sales together with higher Investment Banking and lending fees.
Costs were 8% higher in the first quarter compared to the corresponding period as WB’s Transaction Banking Services continue to invest in technology to enhance its product offering. A number of new product propositions including a new digital transaction banking platform with best-in-class user experience, are being launched in 2019 as part of the Bank’s digitization program.
Credit quality on newly originated business continues to be good. Normal credit provisions together with lower recoveries led to an increase in net provisioning.
In terms of the balance sheet, assets grew by 5% due to an increase in the Bank’s short term lending and trade businesses together with a higher level of term lending. Deposits were marginally lower by 1% with a reduction in higher cost fixed deposits being largely offset by an increase in Current Account and Savings Account balances. This change in deposit mix reflects the Bank’s focus on lowering its average cost of funding while at the same time maintaining liquidity at an optimum level.
The strong performance of the business in the first quarter 2019 is further evidence of the progress being made to become the leading Wholesale Bank in the Middle East and North Africa by providing a full range of Wholesale Banking products and solutions to the Bank’s clients across the region.
Global Markets & Treasury (GM&T)
GM&T reported an impressive 73% growth in income to AED 265 million for Q1 2019 against AED 153 million for the same period in 2018.
The ALM business continued to deliver excellent results by positioning the balance sheet to take advantage of a rise in short term interest rates.
Trading desk revenue grew by 171% on account of increased activity from new issues, capitalizing on the volatility in the yields and healthy derivative client flow. The desk positioned itself to monetize opportunities to benefit from the increased volatility.
The Global Funding Desk raised AED 4.7 billion of term funding through private placements with maturities out to 20 years. The desk also successfully issued a US$ 1 billion Perpetual Additional Tier 1 Capital security.
Emirates Islamic (EI)
EI delivered a strong set of results for the first quarter of 2019 with a record high quarterly net profit of AED 411 million, up 97% compared to the same period last year.
EI reported total income of AED 663 million for Q1 2019, a 12% increase compared to the same period last year, supported by balance sheet growth, higher funded income and strong momentum in fee income. An enhanced collections drive coupled with an improved cost of risk during Q1-19 resulted in 117% lower net impairments compared to the same period last year.
EI’s total assets reached AED 60.6 billion at the end of the first quarter of 2019. Financing and Investing Receivables increased by 1% to AED 36.4 billion compared to Dec 2018. Customer deposits also increased by 4% to AED 43.4 billion over the same period. CASA balances represented 67% of total customer accounts. EI’s headline Financing to Deposit ratio stood at 84% and is comfortably within the management’s target range. EI has a strong Capital Adequacy Ratio of 18.5%.
Network International (NI)
We have recently confirmed the sale of approximately half of our stake in NI after a successful IPO on the London Stock Exchange. We will continue to have a relationship going forward with NI as a 22.4% shareholder and as a long-standing customer.
Outlook
We expect economic activity in 2019 to be underpinned by higher oil production as well as increased government spending, following softer than expected growth in 2018. The UAE economy grew 1.7% last year, according to official statistics. The Bank’s Research team retain their growth forecast of 3.1% for the UAE in 2019. The Bank will continue to implement its successful strategy built around five pillars which include delivering excellent customer experience with a digital focus, building a high performance organisation, driving core businesses, running an efficient organisation and driving geographic expansion.
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