The Mobile Banking application is supported by Android & iOS mobile devices.

You can simply download the Mobile Banking application, then log in using your Online Banking User ID and Password.

You can simply use the Forgot Password option in the Mobile Banking application and reset your password

Yes, you can settle the Credit Card dues using the Mobile Banking application.

Yes, you must have an Emirates NBD Account that is subscribed to the Online Banking service in order to use the Mobile Banking application.

mePay feature is enabling customers to transfer funds using the mobile number of any Emirates NBD customer. To activate this service, login to ENBD mobile banking app and simply visit the "Settings" menu and select "mePay Configuration", then select the account you would like to link with your mobile number.

Upon activating the service, please follow the below steps to transfer funds:

• Select New mePay Transfer from "Transfer" menu
• Select the account you would like to transfer from
• Choose the beneficiary mobile number from your contact list
• Enter the amount you would like to transfer, then enter the optional transaction description
• Click on continue to view & check transaction details
• You will be asked to enter OTP to authenticate your transaction
• Open Emirates NBD Soft Token App then enter your PIN to generate OTP
• Enter the OTP in the transaction, to complete the transfer

• Login to your Mobile App using the Username and Password
• Press on the "i" icon on the top right
• Then click on "privacy settings"
• Answer your security questions
• Click on "Smart touch"
• Click on "Enable Smart touch for Login"
• Read and accept the terms and conditions and then confirm
• Enter the authentication code you received on your registered mobile number
• You have successfully enabled your Smart Touch